Contact Florida Online Casinos Guide

Reach the Florida Online Casinos Guide editorial team

The fastest way to reach Mari Castillo and the editorial team is email. We read every message and reply to every legitimate one — typically within two business days.

Editorial email

[email protected]

Best for: payout reports (good or bad), factual corrections to a review, scoring queries, suggestions for operators we should test next, comments on testing methodology, and partnership questions from non-operator publishers.

What we cannot help with

• Operator account problems. We do not have a backdoor to any of the brands on this list. If your withdrawal is delayed, the operator's live chat is where you start — every operator on the list has 24/7 chat, and we report patterns of delay in the methodology section.
• Bonus disputes. Same answer — bonus terms are between you and the operator. If you think an operator is misrepresenting terms in a way that contradicts our review, tell us; that's an editorial issue we will investigate.
• Legal advice. We are not lawyers. If you need a personal legal opinion about casino in Florida, please retain a Florida-licensed attorney.

Editorial response time

Two business days median, four business days outside peak. Mari Castillo reads the mail directly. If you flag a factual correction, we ship the fix the same day we verify it.

21+ only · Responsible gambling resources

If you or someone you know is struggling with gambling, please call the National Council on Problem Gambling at 1-800-GAMBLER (24/7, free, confidential) or visit ncpgambling.org. Additional resources are on our Responsible Gambling page.